Universal Service Recycling’s $200K+ Growth Story with ReMatter

How Universal Service Recycling Achieved $200k+ Bottom Line Growth with ReMatter

In the competitive world of scrap metal recycling, efficiency and accuracy are paramount. Universal Service Recycling (USR), a leading recycling operation based in Stockton, California, faced common industry challenges that were hindering their growth and operational effectiveness. This case study explores how USR, under the leadership of General Manager Anthony Bonilla, transformed their business by implementing ReMatter, an innovative software solution designed specifically for the recycling industry.

Company Background

Universal Service Recycling operates a shredder and five feeder locations across Northern California and Nevada. With thousands of unique customers and tons of material processed monthly, USR needed a solution to streamline their operations and improve their bottom line.

The Challenge

Before implementing ReMatter, USR grappled with several critical issues:

1. Time-consuming data entry processes
2. Inefficient customer and asset management
3. Lack of operational accuracy
4. Cumbersome reporting procedures
5. Difficulties in accessing data remotely

These challenges were not just operational headaches; they were directly impacting USR's profitability and growth potential.

The Solution: ReMatter

After evaluating various options, USR chose to implement ReMatter, an all-in-one software solution tailored for recycling companies. The decision was based on ReMatter's comprehensive feature set and its ability to address USR's specific pain points.

Results and ROI

The implementation of ReMatter led to significant improvements across five key areas:

1. Time Savings at the Scale

• 30-60 seconds saved per transaction
• 8-16 hours of work saved daily
• Monthly cost savings: $5,000 to $10,000

2. Streamlined Reporting

• Fully automated report generation
• 4 hours saved daily on manual report compilation
• Monthly cost savings: $3,000

3. Improved Payment Accuracy

• Elimination of costly double payments
• Monthly cost savings: $3,000

4. Enhanced Mobile Accessibility

• Easy access to data via mobile app and emailed reports
• Significant improvement in remote work efficiency

5. Optimized Asset Tracking

• Virtual elimination of lost assets
• Annual cost savings: $120,000

Overall Impact

The adoption of ReMatter has resulted in over $200,000 of bottom-line growth for USR. Beyond the financial benefits, the software has significantly improved operational efficiency, employee satisfaction, and customer service quality.

Conclusion

Anthony Bonilla, with his 25 years of industry experience, summarizes the impact of ReMatter:

"After testing out six different point-of-sale software programs, I can confidently say that Rematter is a game-changer. Unlike its predecessors, ReMatter is an all-in-one solution tailored specifically for recycling companies. Its seamless integration of essential functions eliminates the need for multiple disjointed programs. Without a doubt, ReMatter has earned its spot as the number one software in today's marketplace."

USR's success story demonstrates how the right technology solution can transform a recycling operation, driving both efficiency and profitability. For recycling companies looking to stay competitive in an evolving industry, ReMatter offers a proven path to operational excellence and sustainable growth.